assino Quality Policy

Quality Policy

assino bases its Quality Policy on the following principles:

assino ensures its excellent level of service - regardless of the size of the customer and their geographical locations
assino sets clear goals and creates a customer-friendly atmosphere to achieve them
assino consistently meets the wishes and requirements of its customers and has the goal of exceeding their expectations
assino builds transparent and trusting relationships with its customers
assino does not exceed the budget, reports in every project phase and implements all projects on time
assino promotes and develops the knowledge and qualifications of its employees

assino implements its quality policy by:

Fulfillment of all requirements of the quality management system ISO 9001: 2015 and permanent improvement of quality and performance
An individual approach to solutions to customer problems using existing experience and knowledge of national peculiarities, as well as in-depth analysis of customer needs
Building mutually trusting and partner-based customer relationships
Increasing the interest of all employees in the final work results and above all in increasing profits
Increasing the responsibility of all company employees for the quality of services
Regular training and development of personnel
A strong HR brand, which is attractive for talented employees and which gives the opportunity for professional development

The assino management takes responsibility for the implementation of the quality policy and the fulfillment of the following obligations:

Improve the efficiency of internal processes and their continuous improvement in order to offer employees conditions under which they can carry out their work efficiently and effectively
To continuously improve the internal quality management system with the involvement of all employees
Increasing the competence and motivation of the employees
Creation of the organizational and structural prerequisites for the functioning of the quality management system, and provision of suitable financial, technical, personnel and other resources for these purposes to ensure their effective use
Annual quality management system audit to ensure and improve its effectiveness
Fulfillment of requirements, verification of effectiveness and permanent improvement of the quality management system

The requirements of ISO 9001:2015 apply to the following activities of the assino company:

Provision of complex consulting services in the field of accounting and corporate management, organization of accounting, implementation and maintenance based on software products
Analysis, development and implementation of business processes, guidelines and regulations of the company
Building mutually beneficial customer relationships based on trust and partnership
Help with the selection of software, and sale of software products
Customer training, design, development, highly qualified go live and subsequent support of information systems in English, German and Russian

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